FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
Have a Question E-Mail Us
info@medicalsupplyall.com
Free standard shipping on orders over $80
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
To ensure accurate weight measurement
Place scale on a flat/hard surface
Check scale legs/pads for obstructions or damage that affect balance
Keep your weight centered directly above the scale as much as possible
Wait for auto-shutoff(about15 sec)before measuring again
Avoid moving scale
Inaccurate weighing
1.Reset the scale by removing one battery for 5 seconds and reinserting it back into the battery compartment
2.Step on the scale with one foot until the scale display lights up. Then step off and wait for the screen to display “CAL”
Doesn't work / Doesn't turn on
1.Change batteries with a new set
2.Ensure the positioning of the batteries is correct
3.If there is any rust on the surface of the battery compartment, please attempt to clean it
4.Make sure all joints are completely tight
Tips before connecting to Renpho Health App
1.Ensure Bluetooth and GPS(For Android) are enabled on your phone
2.You need to grant Bluetooth permission to App in your mobile phone system settings
Otherwise, the scale will not connect with your phone even if you open the App
Can't connect to bluetooth / Not syncing with the App
1.Open the app. Under the "Home" section, select the top right "+", select "Body Fat Scale/Weight Scale"
2.Step one foot on the scale surface to wake it up. When the scale model number shows up (begins with "ES/R-A"), click the "+" next to it
Thanks for subscribing!
This email has been registered!