FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
FREE SHIPPING ON ALL ORDERS OVER $80
Have a Question E-Mail Us
info@medicalsupplyall.com
Free standard shipping on orders over $80
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
How can I adjust the firmness of the mattress to improve comfort level?
To customize the mattress firmness and improve comfort, redistribute air by adjusting pump pressure settings. Pump offers 5 levels: Level 5 for firmest feel, Level 1 for softest. You can select preferred level.
How long should I use the mattress to experience the alternating pressure feature?
Set pump to level 5 for quicker initial inflation. Wait 15 minutes for full inflation. Mattress will initially fully inflate and seem firmer, then cyclically inflate and deflate air cells. Securely connect air tube for first use and wait patiently.
What material is this mattress made of? Does it have a strong odor when in use?
The alternating pressure mattress pad is made of medical-grade PVC, safe for the body and easy to clean. It may have a faint odor initially, but airing it out overnight before use can help it dissipate. Adding a blanket on top can enhance comfort.
My mattress seems to inflate only halfway. Any tips to ensure full inflation and prevent air leakage?
Make sure the air tube is securely connected and inserted correctly to avoid air leakage. Check for any blockages or twists in the tube that may hinder full inflation. Additionally, the air cells will not fully inflate in the low-level mode.
How can I prevent the mattress from sliding around during use?
To prevent sliding issues, ensure the head and foot end pieces are securely tucked under the mattress for stability. Additionally, placing a thin blanket on top of the mattress can increase friction and reduce sliding.
Thanks for subscribing!
This email has been registered!