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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
NOTE: Class II - Rx Required. The InTENSity 12 is the newest standard in portable electrotherapy offering patients the latest in treatment options and stimulation programs in a user-friendly ergonomic design. Equipped with pre-set body part specific settings as well as a customizable option the InTENSity 12 intuitively guides the patient step-by-step to ensure the ideal therapeutic treatment. This highly customizable TENS unit has modes to reach most recurring and chronic pains. Patients will love the convenience of the powerful rechargeable lithium ion battery. Take it to work use it at home or while traveling. 2 channels of independent stimulation output 6 body-part specific settings (neck shoulder hand lower back knee foot) each equipped with two (2) pre-set programs and one (1) manual customize setting - 18 program settings total Rechargeable lithium ion battery with USB/wall charger and LED charging indicator light Low battery indicator Electrode load indicator 4 stimulation modes: Continuous Pulse Width Modulation Pulse Rate Modulation Combo Modulation (pulse rate and width modulation) Preset and adjustable treatment time Compliance meter - store up to 90 sets of treatment records and total treatment time of 100 hours User-friendly sleek design Easy-to-read large LCD display and convenient easy-to-use controls Full kit includes device 4 pack of InTENSity electrodes pair of lead wires lithium ion battery wall/USB charger belt clip instruction manual quick start guide and carrying case 1 year warranty HCPCS* Code: E0730 for TENS unit A4595 for supplies ** Prescription Required: This is a Class II Medical Device. Federal law restricts these devices to sale by or on the order of a licensed health care professional. Providers are responsible for determining appropriate billing codes for Medicare Program claims. This information is included for your convenience and is not intended nor should it be considered billing advice.
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