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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
NOTE: Class II - Rx Required The InTENSity Twin Stim IV is the newest standard in portable multifunction electrotherapy offering patients two modalities in one user-friendly ergonomic design - Transcutaneous Electrical Nerve Stimulation (TENS) and Neuromuscular Electrical Stimulation (NMES). Equipped with pre-set body part specific settings as well as a customizable option the InTENSity Twin Stim IV intuitively guides the patient step-by-step to ensure the ideal therapeutic treatment throughout the healing cycle. In addition patients can modify treatment time pulse rate and duration (width) cycling time and contraction/relaxation/ramp times. The NMES setting sends gentle electrical pulses in a contraction and relaxation rhythm to help relieve muscle spasms re-educate muscles and help prevent muscle atrophy. The wide-ranging capability of the InTENSity Twin Stim IV is perfect for those patients with multiple electrotherapy needs. With the powerful rechargeable lithium ion battery this portable device can be used at home at work or on the go.
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