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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Mfgr. #23323 * X-Soft Black * 17.25 x 10.125 x 2. Shipping Carton Size: 16 L x 14 W x 4 H *Theraband© Stability Trainer is used to improve motor skills and balance particularly among the elderly and for knee back and ankle rehab * Two foam pads of different densities and one air filled cushion allow users to work through progressive levels by standing on a pad * The green Stability Trainer is firm and provides a beginning level of challenge * The blue Stability Trainer is soft and introduces an increased level of challenge to the user * For maximum challenge use the new extra soft black Stability Trainer. It is air filled to provide multiple direction displacement * One side offers rounded points for sensorimotor stimulation and its heavy gauge side walls resist the tendancy to roll the ankle during exercise
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